Introduction

At the house of APTS CONS MÉTAL, we are committed to protecting the privacy of your personal data. This Privacy Policy aims to inform you about how we collect, use, protect and share the information we collect on our website. By using our site, you accept the practices described in this Privacy Policy.

1. Data Controller

APTS CONS MÉTAL
Address: 20 RUE SCHNAPPER, 78100 SAINT-GERMAIN-EN-LAYE
Phone : +33 06 99 36 81 17
Email : contact@apts-consmetal.com

2. Data Collected

When you browse and use our site, we collect different categories of data, including:

  • Identification data : name, first name, email address, telephone number.
  • Connection and navigation data : IP address, browser type, pages viewed, length of visit.
  • Order data : information provided as part of a quote or purchase request, including delivery and billing addresses.
  • Cookies : information recorded on your device to improve user experience and perform statistical analyses.

3. Use of Data

The data collected is used in the context of:

  • Order management : processing quote requests, tracking orders, delivering products.
  • Improving customer service : personalization of responses, complaints management.
  • La communication marketing : sending information on offers, news and services (with your consent).
  • Analysis and security : collects information for analytical and security purposes to optimize the site and protect data.

4. Sharing Data

Your personal data is only shared with third parties in the following cases:

  • Service providers : for payment processing, order delivery and site performance analysis.
  • Legal obligations : within the framework of compliance with applicable laws and regulations.
  • Prior authorization : if you have explicitly consented to the sharing of certain information.

5. Data Retention Period

Personal data is retained for the period necessary for the purposes for which it was collected. Data may be retained for longer if legal obligations require it, in particular to comply with tax and accounting requirements. The default retention period is 5 years after the end of the contractual relationship for customer data.

6. Data Security

We implement organizational and technical security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. Access to your data is strictly limited to authorized individuals who need access to perform their jobs.

7. User Rights

In accordance with GDPR regulations, you have the following rights:

  • Right of access : obtain confirmation that your data is being processed and access information about it.
  • Right of rectification : request the correction of your personal data if it is inaccurate.
  • Right to erasure : request the deletion of your data in certain situations.
  • Right of limitation : temporarily restrict the processing of your data in certain cases.
  • Right to object : object to the processing of your personal data for direct marketing purposes.
  • Right to portability : receive your data in a structured and commonly used format.

To exercise your rights, please contact us at contact@apts-consmetal.com.

8. Cookie Management

When you visit our website, cookies may be placed on your device. These cookies are used to:

  • Make it easier to navigate the site
  • Improve site performance through statistical analysis
  • Display targeted ads

You can configure your browser to refuse cookies or to be alerted when they are placed. However, some features of the site may be impaired if you refuse.

9. Changes to the Privacy Policy

APTS CONS MÉTAL reserves the right to modify this privacy policy at any time to comply with legislative and regulatory developments. Any changes will be posted on this page, and we encourage you to review it regularly.

10. Contact

For any questions regarding our privacy policy or to exercise your rights, please contact our team at contact@apts-consmetal.com or by mail to the following address:

APTS CONS MÉTAL
20 rue SCHNAPPER, 78100 SAINT-GERMAIN-EN-LAYE